respects your privacy. All personal information you submitted to will be used and shared carefully. We are committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will use our best efforts to ensure that the information submitted to us remain private, and is used only for the purposes set forth herein.

By visiting, you are accepting the practices described in this Privacy Policy. To help us protect your privacy, please logout when finished using a shared computer, and maintain secrecy of username and password used in connection with your participation in any service.



This privacy policy covers’s treatment of personally identifiable information that is collected when you are on the website, and when you use services. This policy also covers our treatment of any personally identifiable information that our business partners share with us.



We gather information about all users collectively, such as what areas users visits most frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is the most beneficial for our users and how we can continually create a better overall user experience. We may share this information with our partners, but only in the aggregate, so that they may also understand how our visitors use our website.



When you make a purchase or register for an account on, you are asked for a number of personal information, including your name, email address, mailing and billing address, zip code, phone numbers, gender, birthdate and credit card information. Our website also automatically receives and records information on our server logs from your browser, including your IP address, browser type and cookie information. uses this information to personalize the content you see, to fulfill the services you requested, to inform you of updates to our services, and to alert you to products and services we believe may be of interest to you.

During your visit to our website, we may also ask you for other information, such as information on your interests, likes and dislikes regarding the website, etc., in an effort to deliver the best user experience.

We also provide you with the opportunity to opt-opt out of several types of communications at the time of registration. If you choose to receive these types of communications at the time of registration, but later decide you no longer want to receive them, simply change your preferences on your account setting or communicate your preferences to us via email.



Except as described in this privacy policy, we do not disclose information about your individual visits to, or personal information you provide, such as your name, address, email, phone number, credit card number, etc., to any third parties, except when we believe it is required by law or to protect, our users or others. However, we may record and share aggregate information with our partners.

We employ other companies and individuals to perform functions on our behalf. Examples may include hosting our web servers, analyzing data, providing marketing services, processing credit card payments, and other services. These companies may have access to your personal information as necessary to perform their functions, but they may not share that information with any third party.



It is your duty to make sure that your keep your account(s) in good standing with us.  If you have an outstanding balance, or if you dispute your payment to us with your credit card or financial institution for any reason, please note that all information collected from your activity on our website may be disclosed to the bank and/or collections agency we work with for the purposes of establishing proof of user’s identify, proof of use, proof that service was provided, and / or collecting any outstanding debt owed to us.



When you submit your information or place an order online, your personal details and credit card information are encrypted using SSL encryption technology before being sent over the Internet. We take every effort to protect all information about your test results available through based on standards and requirements set forth in the Health Insurance Portability and Accountability Act (HIPAA).

Our credit card transactions are processed by Stripe. All information sent to Stripe is in the secure SSL environment, which will protect it against disclosure to third parties. When we receive your order, it is on an SSL server. For Stripe’s privacy policy, please visit



Any information that you enter on concerning your test results will be held in strict confidence. We do not share your information with third parties, unless legally required to do so.

It is a requirement by law for laboratories that receive and process your sample, as well as physicians who ordered the test, to report positive test results for “reportable diseases”.  If you test positive for any of such “reportable diseases”, and/or the ordering physician and the laboratory is required to submit a “Confidential Sexually Transmitted Diseases Reporting Form” to the Department of Health of the State where you had your testing kit shipped.  This information is used primarily for aggregated statistical reporting for state and national disease tracking.  All information is reported and held confidentially with the Department of Health as they are not allowed by law to share your personal information or results with third parties.  The reporting form shall contain the following patient information whenever available:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Sex
  • Date of Birth
  • Test Date
  • Specimen Type
  • Test Results
  • Treatment



To enhance your experience at and to access member services, we use a feature on your Internet browser called a ‘cookie’. Cookies are small files that your web browser places on your computer’s hard drive. We use cookies for remembering user preferences, user sessions, tracking visits to understand visitor behavior, storage of items in your Shopping Carts between visits and planning for increased loads. Because of our use of cookies, we can deliver a faster services and a more personalized website experience. You have the option of setting your browser to reject cookies. However, doing so will hinder your ability to logon or use some of the essential services offered on our website.



If we decide to change our privacy policy, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. uses reasonable precautions to keep personal information disclosed to us secure. However, we are not responsible for any breach of security. This privacy policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.